 al FAQ
Pre-Sales F.A.Q.What is Web
Hosting?
When does it make sense to use a Web Hosting service?
What Web Hosting options do you offer?
How much control do I have over my Web site?
What if I need help designing my Web site?
What is our policy for hosting sexually explicit material?
What server platforms do you support?
What speed will the access to my Web site be?
Will my Web site have redundant connections to the Internet?
What happens when if my Web site outgrows your service?
How often is my Web site information backed up?
How is Web server security maintained?
What about Web server maintenance and upgrades?
What kind of traffic reporting is available?
What if I exceed my alloted storage or site traffic?
What CGI options do you support?
What Top Level Domains will you register?
Do you offer Search/Index capability?
Where is your Web Hosting service available and how much does Saudi
Web Hosting Services Web Hosting cost?
General Product Information
What is
Web Hosting?
- Simply stated, Web hosting
is the practice of outsourcing the storage, hardware and software requirements for your
Web site. When you have your Web site hosted, you are actually renting space on a server
that is external to your business. Back to the top.
-
When does it make sense to use a Web Hosting service?
- A well-designed Web hosting
service offers advantages whether you're new to the Internet or have an established Web
site. Back to the top..
For a New Web Site
Web hosting provides an easy way to establish a cost-effective, high performance site. We
provide top-of-the-line servers and high speed network access that most individual
companies would find difficult to cost justify. Our high performance service means that
your customers will be able to access and browse your Web site quickly, even during peak
demand periods. Back to the top..
For an
Existing Web Site
Web hosting provides an attractive solution for a site that has grown in size and
importance. By moving a high traffic Web site off of your corporate network, you can
improve the performance of both your network and your Web site. And as your Web site
becomes an increasingly strategic, our Web hosting service is engineered to provide the
performance, reliability, and redundancy you require. Back to the top.
- What Web
Hosting options do you offer?
- Saudi Web Hosting Services
offers both dedicated and shared server options. With our shared server option your Web
site co-exists with other sites on the same physical server, resulting in efficiences and
cost savings. However, to the world your site looks like it exists on its own server.
Our service is available in three
different service plans, enabling you to choose the best option for your current needs.
And as your requirements grow it's easy to upgrade to a higher service level. And for
complex, high volume sites, we also offer customized, dedicated server hosting solutions. Back to the top.
- How much
control will I have over my Web site?
- Since it's your Web site you
should have complete control. That's our philosophy so changes to your Web site can be
made at your discretion. For your protection, as well as others, customers who choose the
shared server option must send updates to a "staging server" before they go
"live". Back to the top.
- What if I
need help designing my Web site?
- If you need help developing
your Web site, we can put you in touch with Web experts who can you create an effective
and compelling site. Please contact us at webmaster@saudiserv.com
. Back to the top..
- What is our
policy for hosting sexually explicit material?
- You are solely responsible
for any information contained on your Web site. However, if complaints are received
regarding language, content or graphics contained on your Web site, we may, at our sole
discretion, remove the Web site hosted on our servers and terminate your Web hosting
service.
You may not use your Web site to publish material which our Services determines, at its
sole discretion, to be unlawful, indecent or objectionable. Back to the
top.
Features, Capabilities, and
Requirements
- What server
platforms do you support?
- We offer both UNIX and
Microsoft Windows NT server platforms. Back to the top.
What speed
will the access to my Web site be?
- We offer multiple
DS3(45MB/s) and OC3(155MB/s) connections to the Internet Diverse Backbones.
-
-
We believe this combination can achieve a kind of service you
- can count on! What does this
mean? Basically, that your customers will be able to access your Web site and get the
information they want fast, even during peak demand periods. Back to the
top.
- Will my Web
site have redundant connections to the Internet?
- Yes, our Web servers are
connected to the Internet via diverse, high-speed connections. That means even if our
primary connection fails, your customers still be able to reach your Web site. Back to the top.
- What
happens if my Web site outgrows your service?
- Our Web hosting service is
designed to handle as large or small a Web site as you currently require. Our service is
available in three different service plans, enabling you to choose the best option for
your current needs. As your requirements grow it's easy to upgrade to a higher service
level. And for complex, high volume sites, we also offer customized, dedicated server
hosting solutions. Back to the top.
- How often
is my Web site information backed up?
- We perform tape backups of
any changes to your Web site information daily and perform a weekly backup of entire
server. All backup tapes are stored off-site, giving your Web site maximum protection. Back to the top.
- How is
server security maintained?
- Our Servers have many
different active forms of security on its server site. These security measures include
firewalls, encryption, user id and password authentication as well as physical measures
that ensure a secure and environmentally controlled location. Back to the
top.
- What about
Web server maintenance and upgrades?
- We perform all the
maintenance and upgrades for our Web Hosting servers. Back to the top.
- What kind
of traffic reporting is available?
- We provide on-line reports
from our statistics server or customer may download data to analyze with software of their
choice. Includes monthly and previous day totals.
-
- Total file requests
- Total bytes transferred
- Total unique IP addresses
- Total visits
Back to the top.
-
- What if I
go over my alloted storage or site traffic usage?
- If you exceed the storage
included in your selected bill plan, we will automatically provide you with additional
storage. If you exceed the standard amount in subsequent months, you may want to consider
upgrading to the next higher service level.
And because you never want
to turn a customer away from your Web site, we guarantee to support all traffic directed
to your Web site. If you exceed the site traffic included in your selected bill plan, we
will automatically provide you with additional capacity. If you exceed the standard amount
in subsequent months, you may want to consider upgrading to the next higher service level.
Back to the top.
- What CGI
options do you support?
- All Web Hosting customers
have access to our CGI library of scripts including:
-
- Page-hit counter
- Mailer
- Guestbook
- Additional CGI's will be
offered based on customer demand
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